Need Some Help?

Are you an AOL User? We highly recommend
you read ALL of the following!


AOL Users:
AOL is a fine organization for those who are new to the Internet, however, AOL is very unfriendly to many types of rich media including our virtual tours. The best way to view our virtual tours through AOL is to connect to the internet with AOL as you normally do, then once you are fully connected and you hear "welcome" or "you've got mail", then minimize the AOL window (click the minus sign in the upper-right coner of your screen). and then launch Internet Explorer by double clicking the blue "e" icon on your screen. Now once your Internet Explorer browser window opens navigate back to the virtual tour and you will see the rich media content without a problem!

(By the way, if you always surf the web through Internet Explorer rather than through AOL's browser, you will experience fewer pop-up advertisements and have a "full screen" to work with rather than a partial screen...)

OR if you must use AOL...

The AOL browser is sometimes set to compress graphics which not only degrades image quality, but also prevents users from enjoying Feature Rich Java Technology. Not all AOL browsers are set this way, in fact most are not, however, if your AOL browser is set to compress graphics, then you are likely missing out on significant enjoyable Internet content - including our 360 Degree Virtual tours! Follow these easy steps to be sure your AOL browser IS NOT set to compress graphics:

  1. With AOL open click My AOL from the main menu near the top of your window.
  2. Select Preferences.
  3. Select WWW.
  4. Select the Web Graphics tab.
  5. Be sure the checkbox next to Use Compressed Graphics
    IS NOT
    checked. (uncheck it if it is checked)
  6. Click OK then you will need to restart your computer. (Trust us, it is worth the effort!)

***If your AOL browser is already set NOT to compress graphics and you are still having problems, Click Here to perform a Java compatibility test. It's quick and it's easy!

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